xm777 Terms and Conditions

These terms and conditions ("Terms") govern the use of the xm777 platform and all its services. By accessing the xm777 website, creating an account or using any service, you are considered to have fully agreed to these Terms.

xm777 is an online casino and sports betting platform operated for users in Bangladesh. It is your responsibility to fully read and understand these Terms, the Privacy Policy and the Responsible Gaming Policy before using our services.

If you do not agree with any part of these Terms, please refrain from using our platform. Contact our support team for any questions.

1.1 Scope of Services

Through the xm777 platform you can access the following services: online casino games (slots, live casino, table games), sports betting (cricket, football and other sports), live game shows and other entertainment gaming activities.

1.2 Precedence of Terms

In addition to these general terms, separate terms may apply to specific promotions, bonuses or games. In case of conflict, the specific terms will take precedence over the general terms.

Creating an account on xm777 is completely free. Each person may operate only one account. Creating multiple accounts is strictly prohibited and may result in account cancellation.

2.1 Information Provided at Registration

You must provide accurate and truthful information at the time of registration. Providing false or incorrect information is a violation of these Terms and xm777 reserves the right to cancel the account at any time.

• Full name (as per national identity card)
• Date of birth (for age verification)
• Valid email address
• Mobile number (Bangladeshi number)
• Preferred payment method details

2.2 Identity Verification (KYC)

xm777 follows the Know Your Customer (KYC) process for safe operations. Before processing withdrawals or when certain limits are exceeded, we may request the following documents:

• Copy of National Identity Card (NID) or passport
• Proof of address document (utility bill or bank statement)
• Proof of ownership of the payment method

2.3 Account Security

It is entirely your responsibility to keep your account login details (username and password) confidential. Allowing any third party to use your account is prohibited. If you suspect any unauthorised access to your account, notify our support team immediately.

If a minor creates an account using false information, that account will be closed immediately and any deposited funds along with winnings will be considered void. xm777 is firmly committed to preventing minors from gaming.

3.1 Other Eligibility Requirements

• You must be a capable adult who is legally able to enter into a contract
• You must create the account in your own identity and for yourself
• You must play with honest intent and for entertainment
• Persons who have been banned from xm777 may not create an account

xm777 regularly provides various bonuses and promotional offers. Each offer has its own terms and they apply separately. It is mandatory to fully read the relevant terms before accepting any bonus.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 10 times (you must wager 10 times the total amount of deposit plus bonus before withdrawing).

4.2 General Rules on Bonuses

• Each bonus offer applies once per account unless otherwise stated
• A maximum bet limit may apply when wagering with bonus funds
• Certain games may not contribute to bonus wagering — see the list on the promotions page
• Unused bonuses will be automatically cancelled when they expire
• Claiming bonuses through multiple accounts, VPN or fraudulent methods will result in all bonuses and associated winnings being cancelled

4.3 VIP Cashback Program

The xm777 VIP program has five tiers and weekly cashback is available at each tier. Moving up to a higher tier depends on your regular participation and activity.

xm777 supports all major mobile banking and bank transfer methods in Bangladesh. All transactions are secured by SSL encryption.

5.1 Deposit Policy

• Minimum deposit amount: ৳100 (for each method)
• Accepted methods: bKash, Nagad, Rocket, Upay, bank transfer
• Deposited funds are generally added to the account instantly
• Using the correct reference number at the time of deposit is mandatory
• Use only payment methods registered in your own name

5.2 Withdrawal Policy

• Minimum withdrawal amount: ৳500
• Standard withdrawal time: 10–45 minutes
• Withdrawals are processed only from verified accounts
• xm777 reserves the right to cancel withdrawal requests if any irregularity is suspected
• Additional verification may be required for withdrawals above a certain limit

5.3 Transaction Issues

If you experience any issue with a transaction, contact our 24/7 live chat support immediately. Keep screenshots or reference numbers of transactions.

All games on xm777 are powered by reputable game providers' software and guarantee fair play. The results of all games are controlled by an automatic Random Number Generator (RNG).

6.1 General Rules for Playing Games

• Each game has its own rules which can be found in the game interface
• If the internet connection is lost, the result of the round in progress will be saved on the server
• If a game is cancelled due to a technical error, the bet amount will be refunded
• xm777 reserves the right to cancel prizes displayed due to a software error or incorrect configuration by the game provider

6.2 Sports Betting

The following rules apply when betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football and other sports:

• Once a bet is confirmed it generally cannot be changed or cancelled
• If a match is cancelled or postponed, separate betting rules will apply
• Bets are not accepted after the event has started (except for in-play betting)
• Odds may change at any time — verify odds before confirming

6.3 Jackpots and Special Prizes

Winnings from progressive jackpot games will be paid subject to a payment verification process. Additional verification and payment in instalments may apply for large prizes.

The following activities are strictly prohibited and doing so will result in the account being closed immediately, all deposits and winnings may be forfeited and legal action may be taken if necessary.

• Creating multiple accounts or using another person's account
• Taking fraudulent advantage of the bonus system (bonus abuse)
• Money laundering or depositing through illegal funds
• Using hacking, bot software or automated methods
• Exploiting game provider software errors or vulnerabilities
• Collusion or cooperative fraud with other players
• Using a VPN or proxy to conceal location
• Registering using false information or someone else's identity
• Spreading false complaints or misinformation about xm777 staff

xm777 reserves the right to suspend or close any account at any time, especially in cases of violation of these terms. There may be no obligation to explain the reason for suspension.

8.1 Grounds for Suspension

• Violation of any clause of these terms
• Suspected fraudulent activity
• Failure to complete KYC verification or providing false information
• At the direction of legal authorities or for the purposes of an investigation
• Responsible gaming concerns

8.2 Account Closure at the User's Request

You may request to close your account at any time. Withdraw any available balance before closing your account. Contact our support to set up self-exclusion or responsible gaming limits.

xm777 is firmly committed to responsible gaming. We believe gaming is a form of entertainment — not a source of income. Our platform has various tools to help you maintain healthy gaming habits.

This platform is intended only for those aged 21 and above. We actively prevent underage gaming.

9.1 Setting Self-Limits

You can set the following limits on your account — through our support:

• Daily, weekly, or monthly deposit limits
• Daily, weekly, or monthly loss limits
• Session time limits
• Self-exclusion (closing the account for a set period or permanently)

For more details, read our Responsible Gaming Guide.

xm777 gives the highest priority to protecting your personal information. Our platform uses SSL encryption, which keeps all your data transmissions secure.

We only collect the personal information that is necessary: for account management, KYC verification, payment processing, and customer service. Your information is not used for sale to third parties or for unrelated purposes.

For more details, read our Privacy Policy.

xm777 strives to provide uninterrupted service, however our liability is limited in the following cases:

• Loss caused by internet connectivity issues or faults with the user's device
• Software faults from third-party game providers
• Service unavailability due to unexpected technical disruptions or maintenance
• Loss resulting from sharing your account login credentials with a third party
• Natural disasters, cyberattacks, or events beyond our control (force majeure)

11.1 Limitation of Compensation

xm777's liability in any circumstance will be limited to a maximum of the principal deposit amount held in your account. We are not liable for indirect losses, business losses, or loss of profits.

xm777 reserves the right to change, add to, or amend these terms at any time. Changes will take effect as soon as they are published on the website. Users will be notified by email of significant changes where possible.

Continued use of the platform after any changes will be considered your agreement to the new terms. It is therefore recommended that you visit this page regularly.

12.1 Contact Methods

For any questions, complaints, or suggestions regarding these terms, contact us:

• Live Chat: 24/7 direct support in Bengali
• Email: [email protected]

Our support team is always ready to resolve your issues quickly and effectively.

12.2 Applicable Law

The relevant legal framework will apply to the interpretation and enforcement of these terms. Any dispute will first be attempted to be resolved through discussion.